Skip to main content
Choosing The Right Path

Employee Assistance Programme (EAP) Services

Excellent 450 reviews on Trustpilot

Looking after your employees’ health and well-being

Good health is good for business. Alongside the financial cost of sickness absence, employee health matters can be sensitive and difficult to manage. The happier and healthier your employees are, the more productive they will be in your business. We can work with you to find options to suit your company size and budget.

Life can be a big juggling act. With finances to manage, family responsibilities and work pressures, some people can find this more of a challenge than others. Whilst it is not your responsibility to get involved with the personal woes of your workforce, action needs to be taken if they are beginning to have a detrimental effect on a person’s work. This is where an employee assistance programme can help.

Providing access to support services including qualified guidance or counselling on sensitive subjects, may sound expensive or a service that only a corporate business can provide. But our employee assistance programme (EAP) does not cost the earth and can reinforce your commitment to well-being.

For a low-cost annual fee, you can provide your employees with support they can count on:

  • Up to six face-to-face counselling sessions per year, per presenting issue.

  • Support is available via a free phone line and email.

  • Support is available 24 hours a day, 7 days a week, 365 days a year.

  • A team of highly trained and qualified professionals who are experts in the above matters.

Looking to implement an EAP?

Business postcode

Your enquiry will be sent to your most local office, based on the business post code you enter

Data storage 
Marketing

Occupational health

An independent assessment from a specialist occupational health physician or nurse can provide invaluable advice and guidance for managing sickness absence appropriately. Managers of smaller businesses typically don’t have the time to undertake this themselves. Let us take this off your hands. We’ll provide the peace of mind that occupational health for your business is being managed professionally by the experts. Our service includes:

  • Reporting for employment tribunals

  • Work capability assessments

  • Pre-employment medicals

  • Skype medical assessments

  • Frequent questions answered

  • Disability, employment law and the workplace

Up next learn more about redundancies.

Employee Assistance Programme FAQ

A well-implemented EAP can help to improve workplace productivity and morale, reduce sickness rates and health care costs, and build trust and respect between employers and employees, which all play a significant role in optimising business performance and improving office culture.

Our EAP provides quick and easy access to counsellors via a range of options including video, online chat, telesupport and an online group. 

EAP services are entirely confidential. Employees are not required to tell anyone that they are using an EAP and an employer will not be notified that an employee has contacted an EAP without the employee’s consent or written permission. Likewise, EAP counsellors will not share any details of the sessions with an employer.

Employees are given a 24 hour phone number to call, where they can connect with a trained consultant, who will talk over their issues and help them determine the best course of action. 

Given that all our consultants are trained counsellors or psychotherapists, that initial conversation may be all your employee needs. If it isn’t, they will be put in touch with a therapist or relevant expert for further assistance. Employees can call as often as you like and speak for as long as they need.

Setting up an EAP in your business is as simple as giving us a call. We will need to know the number of employees that are in your organisation and when you would like to start receiving the service and we can take it from there.

Contact your local HR experts